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The original item was published from 2/15/2024 3:42:52 PM to 3/31/2024 12:00:01 AM.

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Posted on: February 15, 2024

[ARCHIVED] Information on paying utilities online with credit card

Due to the timing of the new utility billing schedule, users who sign up for online credit card draft or change the date of their credit card draft may see one charge that covers two months – the previous month that is now due and the current month that won’t be due until the next month. This occurs if you choose to pay on a date that is after the monthly “due date” (the 15th of every month) because by then the next bill is already in the system so the credit card processor will see the total of both bills when creating the draft. This should only occur on the first payment on a new account paid by credit card draft or a draft date change, then you will just be paying the most recent bill. To avoid paying two months on the first payment, when you sign up your credit card, please select a payment date on the due date or earlier. 

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